Specialized service.

27 years alongside foreign-invested companies.

Understanding foreign-invested companies, shaping the strategy, and carrying it out —

FAIR HR & Labor Consulting

Foreign-Invested Company Support Center

27 years alongside foreign-invested companies, with specialized service

FAIR HR & Labor Consulting has advised foreign-invested companies in Korea, including Microsoft, GE and CITIBANK. From day-to-day matters such as maintaining employment rules, through to union formation, collective bargaining and Labor Relations Commission cases, we support you through a single point of contact.

Kwang-il Jeong, Principal Certified Public Labor Attorney

Kwang-il Jeong, Principal

Certified Public Labor Attorney (8th cohort, 1999) · Hanyang University School of Law · Yonsei University MBA

After serving as a labor attorney at Kim & Chang, founded FAIR HR & Labor Consulting in 2005. Has since advised and consulted for more than 200 Korean and international companies on HR and labor matters.

Appointments

  • Expert Adjudication Advisor, National Court Administration
  • Advisory Committee Member, Business Support Group, Ministry of SMEs and Startups
  • Customer Protection Officer, Seoul Regional HQ, Korea Workers' Compensation & Welfare Service
  • Management Consultant, Seoul Chamber of Commerce and Industry
  • Expert Committee Member, Gyeonggido Business & Science Accelerator
  • Counseling Committee Member, Workplace Harassment Counseling Center (Korean Association of Certified Public Labor Attorneys)
  • Advisory Committee Member, Gyeonggi Public Interest Activity Support Center
  • Expert Committee Member, Seoul Business Support Center, Industry Promotion Agency
  • ISO 45001 (Occupational Health & Safety) GPC Auditor

Publications

  • Multiple Unions and the Labor Relations Strategy Consulting Process (Parkyoungsa)
  • The Cheerful Assistant Manager Who Mastered Labor Law (Seonham)
  • What the Company Really Thinks (Random House Korea)

The four questions foreign-invested companies face most often

We focus on the points where judgment becomes difficult between the Korean HR team and headquarters.

Labor relations & collective bargaining

Early response to union formation, bargaining strategy and agenda management, labor-management council operation

Communicating with headquarters

Briefing materials that set out Korean labor law and case developments in terms headquarters can act on

Localizing global policy

Reviewing and reconciling the points where headquarters' HR and ethics policies conflict with Korean labor law

Diagnosing risk in advance

Checking working hours, wage structures and HR systems for legal exposure before a dispute arises

Four gaps FAIR fills

Many firms serve foreign-invested companies, but few bring all four of the following together.

01

Beyond document compliance — labor relations in practice

Advisers who position themselves as specialists for foreign-invested companies often concentrate on documentation: English-language employment rules, contract revisions and the like. But the moment a union is formed and first bargaining begins calls for a different capability altogether.

How FAIR works

FAIR has personally handled more than 200 labor cases and Labor Relations Commission proceedings. We bring judgment built in actual disputes — bargaining strategy, defending against unfair labor practice claims, and disciplinary and dismissal procedure.

02

The expertise of a large firm, at a cost you can carry

Large law firms are strong on major matters, but hourly billing and layered staffing make them costly, and everyday decisions mean waiting for a response.

How FAIR works

The principal labor attorney — 27 years' experience, formerly of Kim & Chang — responds directly. No assigned junior, no relay: whether you ask by phone, email or messenger, our principle is a first response within one business day, with a timeline for matters that need further review.

03

Records and traceability headquarters can rely on

What global headquarters asks of a Korean entity is not only the outcome, but governance: on what basis, when, and what was decided. Yet few advisers keep advisory history in a systematic form.

How FAIR works

Every advisory record, diagnostic report and change to internal rules accumulates automatically in FAIR CRM. The records required in a headquarters audit or internal control review can be produced at any time.

04

The judgment payroll outsourcing cannot provide

Payroll and HR outsourcing is strong at executing defined procedures accurately. But when a union notice arrives or a labor inspection begins, it cannot supply legal judgment or a response strategy.

How FAIR works

In ordinary times FAIR maintains your rules and systems; when a dispute arises, the same adviser acts as your representative and runs the case. Having the same person in both phases is what produces speed and consistency.

Collective bargaining & labor relations support

27 years as a labor relations partner to foreign-invested companies

Manufacturing, IT, logistics, pharmaceuticals, medical devices, consumer goods, finance — we have been through collective bargaining alongside foreign-invested companies across a wide range of industries, sometimes at the table as a bargaining committee member, sometimes supporting from behind with bargaining strategy and special advisory work.

Selected engagements

To protect client confidentiality, company names are withheld; only the industry and the country of the parent company are shown.

  1. 2005Founded FAIR HR & Labor Consulting
  2. 2007Bargaining committee member, collective bargaining at a Japanese manufacturer
  3. 2008Supported collective bargaining at a US IT company
  4. 2009Bargaining strategy and negotiation support at a European global forwarding company
  5. 2010Bargaining committee member, collective bargaining at a multinational medical device distributor
  6. 2012Special adviser, collective bargaining at a UK pharmaceutical company
  7. 2015Special adviser, collective bargaining at a multinational pharmaceutical company
  8. 2018Bargaining committee member, collective bargaining at a US consumer goods company
  9. 2021Special adviser, collective bargaining and reorganization at a German manufacturer
  10. 2025Special adviser, bargaining strategy at a multinational financial company
HR Compliance

HR Compliance Investigations

Objective, neutral investigations that support the company's decision-making. As an external expert belonging to neither side, we establish the facts and deliver a report in a form the company can act on.

Why an external investigator

Once a complaint is raised internally, the company is asked to do two things at once: establish the facts accurately, and have that process accepted as fair.

Where internal staff run the investigation, the second is difficult. If the investigator belongs to the same organisation as the parties, whichever way the outcome falls it draws the objection that “it was decided from the start”. That objection resurfaces later before the Labor Relations Commission or the courts as a procedural defect.

For foreign-invested companies there is one more layer. Headquarters asks for the outcome. There is a reporting line under the global code of ethics, and the company must be able to explain what was established in Korea and by what procedure.

Investigations we conduct

What the statute requires differs by type of investigation. For workplace harassment and sexual harassment the statute makes an investigation mandatory; the remainder are conducted to secure the basis for a disciplinary decision.

Workplace harassment investigation

Statutory duty to investigate

Labor Standards Act art. 76-3(2)

Where an employer receives a report or becomes aware that harassment has occurred, it “shall without delay conduct an objective investigation of the parties and others to establish the facts”. The investigation is not the company's option; it is a duty.

  • Protective measures may be taken for the affected employee during the investigation, but no measure may be taken against that employee's wishes (art. 76-3(3)). There are cases where moving the complainant in the name of protection was later contested as a detrimental measure.
  • Those who take part in the investigation are bound by confidentiality (para. 7). The fact of the investigation becoming known within the company is itself secondary harm.
  • Unfavourable treatment of the reporter and the affected employee is prohibited (para. 6).
  • The affected employee must be heard before the alleged perpetrator is disciplined (para. 5, second sentence).

Workplace sexual harassment investigation

Statutory duty to investigate

Equal Employment Opportunity Act art. 14(2)

Where the employer receives a report or becomes aware that sexual harassment has occurred, it must without delay investigate to establish the facts. Unlike the harassment provision, the second sentence of the same paragraph separately requires that “the affected employee and others shall not be caused sexual humiliation in the course of the investigation”.

  • The manner and order of questioning are themselves legal requirements. If establishing the facts creates secondary harm, the investigation itself becomes the problem.
  • The prohibition on unfavourable treatment is set out in seven specific categories (para. 6), extending to discrimination in performance appraisal, restriction of training opportunities, and tolerating ostracism.
  • Where the investigation confirms that sexual harassment occurred, measures such as a change of workplace or reassignment must be taken at the affected employee's request (para. 4).
  • The affected employee must be heard before disciplinary or other measures are taken (para. 5, second sentence).

Internal guideline breach investigation

Basis for a disciplinary decision

Rules of employment / code of ethics; Labor Standards Act art. 23

This is the investigation conducted where a breach of the rules of employment, the code of ethics, or the employee code of conduct is alleged. The statute does not make an investigation mandatory. However, to discipline on the ground of a breach the facts must have been established, and the “justifiable cause” for discipline required by art. 23 of the Labor Standards Act ultimately rests on facts established and procedure observed.

  • If the opportunity to be heard provided for in the rules of employment or the collective agreement is skipped, the discipline is contested as procedurally defective even where the cause is accepted.
  • A recurring problem at foreign-invested companies is a divergence between the headquarters code of conduct and the Korean rules of employment.
  • Which standard governs, and whether a breach of a headquarters rule constitutes cause for discipline under Korean law, must be settled first if the investigation is not to be destabilised.

Scope — the purpose is to establish the facts that form the basis for disciplinary or personnel measures.

Trade secret confidentiality breach investigation

Basis for a disciplinary decision

Unfair Competition Prevention and Trade Secret Protection Act art. 2

Article 2(2) of that Act defines a “trade secret” as information that is “not publicly known, has independent economic value, and has been managed as a secret”. Article 2(3)(d) treats as an infringement the use or disclosure of a trade secret, for the purpose of obtaining an improper benefit or causing loss to the holder, by a person under a duty to keep it secret arising from a contractual or similar relationship.

  • The first question in the investigation is not “was it leaked” but “was it being managed as a secret”.
  • If access was not controlled, if there was no confidentiality marking, or if there was no confidentiality undertaking, the information is unlikely to be recognised as a trade secret. Disciplining before establishing this gets overturned.
  • Points examined — how the information was actually managed as a secret, access rights and routes of removal, the terms and scope of the employee's confidentiality undertaking, and the circumstances of actual use or disclosure.

Scope — the purpose is to establish the facts that form the basis for disciplinary or personnel measures. Conducting legal proceedings such as a criminal complaint or a civil damages claim is a separate matter of legal advice; where required, we organise the investigation record in a form that can be used for that assessment.

Non-competition and moonlighting breach investigation

Basis for a disciplinary decision

Rules of employment / employment contract; Supreme Court 2015Da221903

No statute generally prohibits an employee from holding concurrent employment. The basis is the non-competition or moonlighting clause placed in the rules of employment or the employment contract, and the validity of that covenant is itself contested.

  • In its judgment of 27 October 2016 in case 2015Da221903, the Supreme Court held that because a non-competition covenant restricts the employee's freedom to choose an occupation and right to work, it must be construed restrictively as valid only to the extent that it reasonably limits the right to work, weighing the employer's interest worthy of protection, the period and territory of the restriction, whether consideration was provided to the employee, the public interest and other circumstances.
  • The same judgment held that the burden of asserting and proving the circumstances capable of establishing validity rests on the employer, and that where the employer failed to prove them the covenant could not be given effect.
  • The focus of the investigation is therefore not “did the employee take other work”. What decides the matter is whether that work impaired the provision of labour or harmed the company's interests.
  • Points examined — the actual content and timing of the outside work, whether working hours or company resources were used, whether a competitive relationship exists, the specific impairment shown in the provision of labour, and material supporting the validity of the covenant itself.

Scope — the purpose is to establish the facts that form the basis for disciplinary or personnel measures. Conducting legal proceedings such as a damages claim for breach of contract is a separate matter.

How the investigation runs

  1. Intake and scoping

    We first fix in writing what will be investigated and what will not. An investigation without a defined scope does not end.

  2. Investigation plan

    We confirm the investigator's neutrality and settle who will be interviewed, which witnesses will be heard, and what material will be examined. Participants give a confidentiality undertaking.

  3. Conducting the investigation

    We take statements in order — the person alleging harm, witnesses, then the other party — and record them. We identify the points where statements and documents diverge.

  4. Findings and report

    We set out separately what has been established, what has not, and where the assessment is finely balanced. We present the basis so the company can decide; the investigator does not decide for it.

  5. Recommended measures and follow-up

    We distinguish the measures the statute requires from those the company may choose, and check afterwards for recurrence or retaliation.

Track record

Representative workplace harassment investigations conducted directly by FAIR HR & Labor Consulting as an external investigator over the past three years. To preserve the confidentiality of the instructing organisation, only the sector or type of organisation is shown.

  • Multinational manufacturer

    Investigation into workplace harassment arising from abusive language at a company dinner and an intimidating manner in the course of work

  • Multinational manufacturer

    Investigation into workplace harassment arising from a standby order and reprimands over underperformance

  • Leading domestic medical device distributor

    Investigation into workplace harassment arising from a dispute over authority between departments and insulting remarks

  • National art museum

    Investigation into workplace harassment arising from high-handed work instructions and refusal of leave requests

  • Municipal library

    Investigation into workplace harassment arising from sexual harassment and abuse of position

  • Public corporation

    Investigation into workplace harassment arising from persistent remarks about private matters and high-handed work instructions

Reports that hold up as evidence

We have served many times as investigator and as chair of deliberation committees on workplace harassment for public bodies and companies, and the Ministry of Employment and Labor has issued a determination citing our investigation report.

Conducted personally by a labor attorney with 27 years' experience

Certified Public Labor Attorney (8th cohort, 1999); formerly a labor attorney at Kim & Chang; candidate expert examiner, National Court Administration (2025–). The investigation is conducted personally, without assignment to staff or relay through intermediaries.

※ The cases above are based on investigations actually conducted. In accordance with our confidentiality obligations, identifying information such as the name of the organisation or of the parties is not shown.

Support for foreign-invested companies

Material for headquarters

We organise the course and outcome of the investigation in a form headquarters can follow.

Settling the standard

We first identify where the global code of ethics and Korean labor law conflict or diverge.

Retention of records

The investigation history and documents remain in FAIR CRM and can be produced at any time for a headquarters audit or internal control review.

※ This material is general information compiled from publicly available statutes and does not replace legal advice on a specific matter.

We will be a dependable partner for your Korean entity's labor relations

Tell us where things stand and we will start by telling you what to check first. Consultation is available before any advisory engagement.